How long will it take to get my order?

All orders are made bespoke for the customer according to their size and options. As a result, we have a lead time of 5-10 working days to fabricate your item and then another 1-3 working days to ship within the UK and channel islands (3-5 for the rest of the world). Orders are shipped as soon as they are completed. So, if it's done early you may get it in a much shorter timeframe. Either way, we will keep you updated on the progress of your order.

How do I find my ring size?

You can either measure your finger (method 1), or measure a ring that already fits well (method 2).

Method 1:
You will need

• a ruler with .5mm increments
• a strip of tin foil cut to 100mm x 40mm
• a pair of shears or a felt tip pen

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1. Fold and flatten the foil lengthwise three times to get a 5mm strip.
2. Lightly wrap the strip once around the last knuckle of the finger you want to size.
3. Lightly pinch and twist the overlapping ends of the foil together so that it keeps its shape well enough to slip on and off.
4. Keep testing the fit by adjusting the diameter of the foil slightly until you are happy with the size.
5. Once you are happy, remove the foil ring, and either mark the point where the ends overlap, or simply cut through the overlap, cutting off a bit of both ends.
6. Lay the foil flat next to the ruler and send the exact length in millimeters to us with your order.

Method 2:
You will need

• a ruler with .5mm increments
• a strip of tin foil cut to 100mm x 40mm
• a pair of shears or a felt tip pen
• a roll of masking or duct tape
• a round dowel slightly less than the diameter of your finger (a wooden spoon handle will work)
• a good fitting ring

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1. Wrap one end of the dowel evenly in tape until you increase the diameter enough to fit the ring snuggly over the tape. The ring shouldn't fall off if the dowel is tipped upright.
2. Once you have a snug fit, perform steps 1-6 from Method 1.

What necklace chain length should I get?

Please refer to our sizing page for more information

Can I get a ring/Bracelet/Necklace made to any size? And does it cost extra?

The answer is:

1. YES! You can have anything made to any size you want (design permitting).
2. NO! It doesn't cost you a penny extra! All our items are made bespoke and the cost is included in the price.

What if my ring/bracelet/necklace doesn't fit?

We are happy to resize your items if they do not fit, and the first one is free! So, you can buy with confidence that even if you ordered incorrectly, or didn't know someone's exact size, we are happy to make sure it fits for free. Just send it back to us (you'll be responsible for the extra postage, and it must be tracked and "signed for"), and we'll resize to your new measurements within 10 days.

How do I clean my items?

Please have a look at our Care Instructions page